Refund policy

Withdrawal from Contract
The buyer has the right to withdraw from the contract within 14 days of receiving the goods without giving a reason (applies to EU consumers).
The goods must be undamaged, unused, and in the original packaging.
The buyer bears the cost of returning the goods unless agreed otherwise.
Made-to-order or customized goods cannot be returned if not contrary to law.
Withdrawal from Contract
The consumer has the right to withdraw from the contract within 14 days of receiving the goods, without giving any reason, in accordance with applicable consumer protection laws.
This right does not apply to goods that:
are made to order,
are customized according to the consumer’s specific requirements,
are adapted based on the consumer’s choice of dimensions, materials, colors, finishes, or other individual specifications,
especially in the case of custom-made furniture.
This exception is in accordance with applicable EU consumer protection legislation.